The supervision record has two audiences that rarely overlap: the supervisor and supervisee, who use it to track actions, and the reviewer months or years later who wants to know whether a risk was recognised and what was decided about it. A record that serves the first audience but not the second is the one that gets read aloud at an inquiry.

What a case supervision record must contain

For each case discussed:

  1. Reference and date of last discussion.
  2. Update since last supervision — briefly; the detail is in the case record.
  3. Issues discussed — the risk, the dilemma, the question the worker brought.
  4. Decision — what was decided, and the reasoning. This is the sentence the reviewer is looking for.
  5. Actions — owner and date.
  6. Disagreement — if the worker and supervisor did not agree, both views and who made the final call. Recording disagreement protects everyone.
  7. Escalation — if the case was, or should be, taken above the supervisor.

Reflective supervision — the worker’s wellbeing, workload, development, the emotional impact of the work — should be recorded separately, in less detail, with the worker’s agreement about what is written.

Case supervision record example

CASE SUPERVISION RECORD — EXAMPLE OUTPUTDRAFT
SUPERVISION DATE: 2 September 2026 SUPERVISEE: R. Adeyemi, Social Worker SUPERVISOR: F. Balogun, Team Manager CASE: CP-2026-140 (last discussed 5 August) UPDATE: Mother has missed two of four planned visits since last supervision; both rescheduled by her at short notice. School reports no change in the children’s presentation. Health visitor saw the baby on 28 August; weight gain satisfactory. ISSUES DISCUSSED: Worker raised whether the pattern of cancelled visits constitutes disguised compliance or reflects the mother’s new shift work (started August). Worker’s view: shift work is the more likely explanation, and the children’s presentation supports it. Supervisor’s view: the pattern needs testing before it is explained, given the chronology. DECISION: One unannounced visit to be made within 7 days. If the children are seen and presentation is consistent with school and health visitor reports, the current plan continues with visits moved to fit the shift pattern. If access is refused or presentation raises concern, the case returns to supervision within 48 hours for a decision on escalation. Rationale: tests the competing explanations directly rather than waiting for the next planned visit. ACTIONS: 1. Unannounced visit — R. Adeyemi, by 9 September. 2. Outcome recorded and emailed to supervisor same day — R. Adeyemi. 3. Chronology updated — R. Adeyemi, by 9 September. DISAGREEMENT: None on the decision; differing initial views recorded above. ESCALATION: Not at this stage. Threshold for escalation defined in the decision. NEXT SUPERVISION: 16 September, or sooner per the decision.

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Common mistakes

Free supervision record template

CASE SUPERVISION RECORD TEMPLATE

Date: [date]   Supervisee: [name]   Supervisor: [name]

CASE: [reference] (last discussed [date])
Update
[brief]
Issues discussed
[the question brought; each party’s view]
Decision and rationale
[what was decided; why]
Actions
[numbered; owner; date]
Disagreement
[none / both views and who decided]
Escalation
[none / to whom / threshold]
Next discussion
[date or trigger]

[repeat per case]

REFLECTIVE SUPERVISION (separate record)
[Workload, wellbeing, development — with supervisee’s agreement on content]

Related guides

Frequently asked questions

Who writes the supervision record?

Practice varies; commonly the supervisor drafts and both sign. Whoever writes it, both should agree it is accurate, and disagreement about the record itself should be recorded.

Should the supervision record go on the case file?

The case decisions and actions should be recorded on the case file, or cross-referenced to it, so they are visible to anyone reading the case. Reflective content should not.

How long should case supervision records be kept?

Follow your organisation’s retention policy; they are typically kept for as long as the case record itself.