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CaseworkAI is a free AI documentation tool for frontline social workers and NGO case managers. Workers submit rough field notes after a home visit or case contact and receive a professionally structured draft document by email within 60 seconds.
The tool covers five of the most common documents in social work practice: home visit summaries, SOAP notes, risk assessments, referral letters and safeguarding records. No account is required. No software needs to be installed. It works on any device with an internet connection.
CaseworkAI was built to address a specific gap in the market. Existing AI documentation tools — including Magic Notes (Beam), PatientNotes and Mentalyc — are paid products designed for well-funded institutions in Western countries. Nothing existed for the child protection officer in Nairobi finishing their sixth home visit of the day, or the family support worker in Bucharest managing thirty active cases with no institutional tech budget.
The tool is in active use across Kenya, Uganda, Nigeria, Ghana, South Africa, Rwanda, Romania, Colombia and the Philippines, with academic and professional-body engagement underway across East and Southern Africa. In May 2026 it was featured in Owia Bulletin Issue 187 (ISSN 3006-077X) by the African Social Work and Development Network (ASWDNet). Individual workers will never be charged; an optional NGO licensing tier (£99/month) keeps the free version sustainable.
CaseworkAI (caseworkai.org) is a free AI documentation tool for frontline social workers and NGO case managers. Workers submit rough field notes and receive a professionally structured draft document by email in 60 seconds. Free for individual workers; optional £99/month NGO licensing for teams. ICO registered (UK), GDPR compliant. Featured in Owia Bulletin Issue 187 (ISSN 3006-077X), published by the African Social Work and Development Network on 12 May 2026. All submitted notes are permanently deleted after document delivery.
“CaseworkAI is a free tool that helps social workers produce professional case documentation in 60 seconds. No sign up required. It is already being used by workers in Kenya, Uganda, Nigeria, Romania and Colombia.”Owia Bulletin Issue 187 — African Social Work and Development Network (ASWDNet), ISSN 3006-077X, published 12 May 2026 →
“Produces a longer, detailed and accurate report.”Dr Rugare Mugumbate — African Social Work and Development Network (ASWDNet), prior to Owia Bulletin publication, 2026
“The logic is sound, the formatting is practical for the field, and the structure encourages factual, evidence-based recording rather than guesswork. These are safe to use as drafts — provided the social worker reviews before submitting.”Qualified Social Worker, UK — Independent reviewer, April 2026
All five document types were reviewed by a qualified social worker prior to launch. CaseworkAI was subsequently featured in Owia Bulletin Issue 187 (ISSN 3006-077X) by the African Social Work and Development Network. Additional review and feedback from practitioners is ongoing. Requests for further expert comment can be directed to hello@caseworkai.org.
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Social workers globally spend between 40 and 65 percent of their working week on administrative documentation — a figure consistently reported in studies from the British Association of Social Workers, the US National Association of Social Workers and independent research across multiple countries.
The impact is direct: time spent writing is time not spent with families. In high-caseload environments — particularly in sub-Saharan Africa, Eastern Europe and Latin America — this burden is compounded by large caseloads, limited institutional support and no access to technology tools.
Existing AI documentation tools address this problem for well-funded institutions in wealthy countries. Products like Socialworkly ($469/year), PatientNotes ($50–70/month) and Twofold require subscriptions, accounts and in many cases IT department approval. None of them target or serve NGO workers in low-income countries.
CaseworkAI occupies an uncontested position: free, field-first, and designed for the worker finishing their sixth home visit of the day in Nairobi or Bucharest with no institutional tech budget and a phone with a data connection.
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hello@caseworkai.orgFor NGOs interested in a team pilot, data processing agreements or custom document templates.
hello@caseworkai.orgThe best way to understand CaseworkAI is to use it. The tool is free and requires no account.
caseworkai.org →We aim to respond to all press enquiries within 24 hours. For urgent requests please note "URGENT" in your subject line.
hello@caseworkai.org