Uganda has a rapidly growing NGO sector with significant activity in child protection, refugee response, disability rights and community development. Social workers and case managers across Kampala, Gulu, Jinja and refugee settlement areas face significant documentation demands alongside large caseloads.

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The documentation challenge for social workers in Uganda

Social workers and NGO case managers in Uganda face a documentation burden that consumes a significant portion of their working week. Professional case documentation is required for child protection, donor compliance, court proceedings and multi-agency coordination — yet the tools available to support this work have historically been designed for well-resourced Western institutions.

CaseworkAI was built to address this gap. It is a free tool that takes rough field notes and returns a professionally structured draft document by email in 60 seconds. No software. No account. No cost.

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Social work in Uganda — context

Uganda hosts one of the largest refugee populations in the world, with over 1.5 million refugees primarily from South Sudan and DRC. Case workers in refugee settlement areas face particularly high documentation demands — from UNHCR, bilateral donors and national government — alongside limited infrastructure and connectivity.

CaseworkAI works from any device with internet access and delivers documents by email, making it suitable for workers in both urban and semi-urban contexts.

The kind of organisations CaseworkAI is built for in Uganda

These are the organisations — and others like them — CaseworkAI was designed to serve. CaseworkAI is free for individual workers, and an optional NGO licensing tier at £99 per month covers running costs. If your organisation is on this list (or should be), email hello@caseworkai.org to discuss a team setup. More on the team tier →

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Privacy and data protection

All notes submitted through CaseworkAI are processed to generate the document and then deleted immediately. Nothing is stored after document delivery. CaseworkAI complies with GDPR principles and is suitable for use with sensitive case information. Never include full client names in your notes — use initials or reference codes only.